During the pandemic, front line workers and service provider organizations (SPOs) have been responsive, innovative and agile by pivoting quickly to provide both online and in person services to newcomer immigrants, migrants and refugees. In this webinar on Hybrid Service Delivery Models for Migrant Workers in Canada, the speakers have examined the following:
- Hybrid service delivery models best suited for migrant workers
- Best practices when serving migrant workers in a hybrid service delivery model including Privacy, policies and procedures in serving migrant workers in a hybrid service delivery model
- Frameworks, technologies and approaches being used in other sectors (Language, health)
- Case studies from service providers serving migrant workers in a hybrid service delivery model including the challenges, successes, key considerations and areas of opportunity
- Key considerations for staffing, technology, equipment, training, funding and COVID-19 restrictions
Recorded on October 8, 2021
